Underfloor Woes and War Stories

 Our light hearted recent posting about Crud stopping our underfloor heating from working properly sort of explains things. This morning we had a welcome booked visit from Rob Smith who had worked on our heating system before and knows it well.  Rob now works a plumber with the successor firm to Les Hobson Ltd who fitted the system back in 2011.

Rob agreed about the Crud being a problem and we talked through several options which may, or may not,  provide us with a long-term reliable system.  We agreed that the best port of call would be the system designers Mysons.  Particularly so as the 10 year guarantee period on the system expires later in 2021.

We I have just filled-in one of those awful 'contact-us' e-mail forms thus:

We have Myson full system underfloor heating which has never preformed consistently.  It was designed by Myson, drawing ref GHD 7319 dated 14/7/11.  The system is large (14 zones) and featured positively on Channel 4's Restoration Man.  

Conscious that the 10 year guarantee is running out we are anxious to get things sorted out properly.  It has more or less totally stopped working and appears clogged up in some way.

Please may somebody from Myson's come and have a look at it and tell us how thing can be fixed, either under guarantee or at our own expense.  Local plumbers have been contacted and agree that it needs attention via Mysons. 

We have asked via this 'contact us' system for details of recommended plumbers but have not yet had a reply.

We would like to send photographs of the apparently blocked manifolds but there is no  'attach pictures' option.

Not want ting to cause trouble - just for somebody from Myson to give us much valued assistance - as happened when the system was being fitted and filmed!

Please help us again in our hour of need.  Mark and Pat Rand

I shall keep you posted on that.

It was good to meet Rob Smith again and we exchanged 'war stories'.  He knew about my broken neck which was so expertly mended via the NHS and the Major Trauma Unit at Preston Royal Hospital.   Rob too had a lot to tank Preston's MTU for.   Back in the winter of The Beast From the East Rob had been run-over by his own laden van on Constitution Hill in Settle.   He had been trapped between his van and a wall, seriously injured - including multiple fractures of his pelvis.  He remembers little apart from impressive responses from the emergency services.  The fire and rescue service used inflatable airbags between the van and the wall to free him - a tricky operation as he was pinned at height and would fall when free.  The plan to catch him worked about as well as our underfloor heating and he fell to the ground as the air bags inflated.   Ouch!

The air ambulance flew him to Preston.

On a happier note, this;