Our car is a fairly old (03)Honda Jazz which I took to Clitheroe today for a manufacturers recall to be done. It has only done 28,000 miles so is in its prime. The recall was for replacement of the electric windows switch as it is a fire risk. It took an hour and I had a very pleasant stroll round this very pleasant town, and a most excellent full English breakfast for £3. That's value.
When I collected the car I was told it needed further attention but it would take more time than I could spare today. As part of the Honda service they had made a short video of what needed doing. I was able to see it there and then and they have e-mailed it to me. You can see it too:
I am a capable sort of chap and shall fix both the identified problems myself - and save myself £95 in the process. Even so, I think this is a jolly good initiative on Honda's part. It is still being evaluated.